Terms and Conditions

Terms and Conditions of Precision EnglishLast

Updated: 28th August 2023Introduction

Welcome to Precision English, a platform specializing in providing synchronous and asynchronous English lessons for adult second language learners. Our website is located at https://precisionenglish.getlearnworlds.com/.

AddressPileos12,
54633,
Thessaloniki,
Greece

Emailinfo@precisioninenglish.com

By accessing and using our website and services, you agree to abide by these Terms and Conditions (“Terms”). Please read them carefully before using the services provided by Precision English (“us”, “we”, “our”).

1. Acceptance of Terms
By accessing or using our services, you confirm that you have read, understood, and accepted these Terms, as well as our Privacy Policy.

2. User Registration
To access certain features of our service, you may be required to register for an account. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

3. Service

3.1. OfferingsSynchronous Lesson
These are real-time, live lessons where students and instructors interact in a virtual classroom.

3.2. Asynchronous Lessons
These lessons can be accessed and completed at your own pace.Payments and RefundsPayment for services will be processed through secure payment gateways. Refunds, if applicable, will be processed as per our Refund Policy, which is incorporated herein by reference.

4. User Obligations

4.1. You agree not to
  • Use our services for any illegal or unauthorized purpose.
  • Harvest or collect email addresses or other contact information of other users for the purposes of sending unsolicited emails or other unsolicited communications.
  • Use automated scripts to collect information from or otherwise interact with the Service.
  • Use the Service in any unlawful manner or in any other manner that could damage, disable, overburden, or impair the Site.

5. Copyright and Intellectual Property
All content provided on this platform is owned by or licensed to Precision English and is protected by copyright laws. You agree not to use, display, reproduce, or distribute any content without our prior written consent.

6. Limitation of Liability
In no event shall Precision English, its directors, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our services.

7. Termination
We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of our services, us, or third parties, or for any other reason.

8. Changes to Terms and Conditions
We reserve the right to modify these Terms at any time. If we make changes to these Terms, we will notify you by updating the "Last Updated" date at the top of this document.

9. Governing Law and JurisdictionThese Terms shall be governed by and construed in accordance with the laws of Greece. Any disputes arising out of or in relation to these Terms shall be subject to the jurisdiction of the courts in Thessaloniki, Greece.

10. Contact Us

For any queries regarding these Terms, please contact us at:

Precision English
Pileos12,
54633,
Thessaloniki,
Greece
info@precisioninenglish.com

Refunds and Returns Policy of Precision English

Last Updated: 28th August 2023

Introduction
Welcome to Precision English! We're thrilled to have you as a part of our learning community. We are committed to ensuring that you are completely satisfied with your experience at Precision English. This Refunds and Returns Policy outlines our approach to refunds and returns for the digital products we offer, which include Synchronous and Asynchronous English Lessons for Adult second language learners.

Please read the policy carefully and reach out to us with any questions at:

Address

Pileos 12,
54633,
Thessaloniki,
Greece

Email
info@precisioninenglish.com

Digital Product Returns
Due to the nature of digital products, all sales are generally final, and we do not accept returns or exchanges. However, we understand that exceptional circumstances may occur, and we're here to help.

Conditions for a Refund
You may be eligible for a refund under the following conditions:

Technical Issues 
If you are unable to access the course content due to technical issues on our end that we cannot resolve.

Course Misrepresentation
If the course content significantly deviates from the descriptions and previews provided on our website.

Please Note
Refunds will not be granted if you simply change your mind or fail to participate in the course.

Timeframe for Refund Requests
All refund requests must be submitted within 7 days of your purchase. Requests made after this period will not be eligible for a refund.

Initiating a Refund
To initiate a refund, please follow these steps:

Email Us
Contact our customer support at info@precisioninenglish.com.

Provide Proof
Provide any relevant information that supports your refund request, such as screenshots of technical issues.

Wait for Confirmation
Our team will review your request and get back to you within 3-5 business days.

Fees or Costs Involved
There are no additional fees for requesting a refund. However, any costs incurred on your end, such as data charges for downloading course materials, are non-refundable.

Customer Support
If you have any questions or concerns regarding our Refunds and Returns Policy, please feel free to contact us at:

Email
info@precisioninenglish.com

Postal Address
Precision English
Pileos 12,
54633,
Thessaloniki,
Greece

Changes to this Refunds and Returns Policy
We reserve the right to modify this Refunds and Returns Policy at any time. Any changes will be reflected on this page, and an updated revision date will be noted at the top.

Money-Back Guarantee Policy of Precision English
Last Updated: 28th August 2023

Introduction
Thank you for choosing Precision English for your learning journey. We strive to offer the best Synchronous and Asynchronous English Lessons for Adult second language learners. We are confident that you will find great value in our courses, which is why we offer a Money-Back Guarantee for all our digital products.

This Money-Back Guarantee Policy provides you with the details on how you can request a refund within the specified timeframe and conditions.

Contact Information

Email: info@precisioninenglish.com

Postal Address:
Precision English
Pileos 12,
54633,
Thessaloniki,
Greece

Money-Back Guarantee Timeframe
We offer a 14-day Money-Back Guarantee on all our courses. The 14-day period starts from the date of your purchase. To be eligible for a refund, you must request it within this 14-day window.

Conditions for Money-Back Guarantee
To qualify for a refund under our Money-Back Guarantee, you must meet the following conditions:

  • Limited Progress: You have not completed more than 30% of the course.
  • Active Participation: You have actively participated in the course, indicating a genuine effort to engage with the material.
  • Feedback: You provide specific feedback on why the course did not meet your expectations.

Exclusions
The Money-Back Guarantee does not apply in the following scenarios:

  • Multiple Courses: If you have purchased multiple courses, the guarantee applies only to one course at a time.
  • Subsequent Purchases: The guarantee is applicable only to the first purchase of a course and not to subsequent enrollments or renewals.

How to Request a Refund To request a refund, follow these steps:

Contact Us
Email our customer support team at info@precisioninenglish.com within 14 days of your purchase.

State Your Case
Clearly state your reasons for requesting a refund and provide any supporting evidence if applicable.
Wait for Verification: Our team will review your request and verify if it meets our Money-Back Guarantee conditions.

Refund Process
Once your refund request is approved, the amount will be credited back to the original method of payment within 7-10 business days.
Changes to this Money-Back Guarantee Policy
We reserve the right to amend this Money-Back Guarantee Policy at any time. Changes will be effective immediately upon updating the policy on this page.





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